SportsTech ESX500 Review: Exercise Bike

(3 customer reviews)
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Set Alert for Product: Sportstech ESX500 Exercise Bike -German Quality Brand- Video Events & Multiplayer APP + 5,5" Display, 12KG flywheel mass, pulse belt compatible - Fitness Bike trainer with whisper quiet belt drive - £349.00
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  • ✅𝗦𝗧𝗔𝗬 𝗙𝗜𝗧: Our bike trainer has a 12KG inertia with less-maintenance belt drive system – 3 piece crank with closed bearing for a longer lifetime – resistance level in 16 steps and motorized magnetic brake system
  • ✅𝗩𝗜𝗗𝗘𝗢 𝗘𝗩𝗘𝗡𝗧𝗦, 𝗖𝗢𝗔𝗖𝗛𝗜𝗡𝗚 & 𝗠𝗨𝗟𝗧𝗜- 𝗣𝗟𝗔𝗬𝗘𝗥 𝗠𝗢𝗗𝗘: With…

Last updated on 27th July 2021 9:07 am
SportsTech ESX500 Review: Exercise Bike
SportsTech ESX500 Review: Exercise Bike

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Additional information

Specification: SportsTech ESX500 Review: Exercise Bike

Color ESX500
Meter Heart Rate, Distance
Batteries Included? No
Brand Sportstech
maximum weight capacity (Kilograms) 120
Manufacturer Sportstech
Item model number EX500
✅𝗦𝗧𝗔𝗬 𝗙𝗜𝗧 Our bike trainer has a 12KG inertia with less-maintenance belt drive system - 3 piece crank with closed bearing for a longer lifetime - resistance level in 16 steps and motorized magnetic brake system
✅𝗩𝗜𝗗𝗘𝗢 𝗘𝗩𝗘𝗡𝗧𝗦, 𝗖𝗢𝗔𝗖𝗛𝗜𝗡𝗚 & 𝗠𝗨𝗟𝗧𝗜- 𝗣𝗟𝗔𝗬𝗘𝗥 𝗠𝗢𝗗𝗘 With KINOMAP and Sportstech you can now start your Next Generation Training. Experience Home Fitness 2.0 with the App-compatible multimedia console and the practical tablet holder!
✅𝗙𝗘𝗔𝗧𝗨𝗥𝗘𝗦 multifunctional console with digital 5.5 " display, 4 user profiles and USB power charging - pulse belt compatible - pulse measurement also at the handle bar - seat and handle bar height adjustable
✅𝗛𝗢𝗠𝗘𝗧𝗥𝗔𝗜𝗡𝗘𝗥 Large program variety with 12 pre-programmed trainings + manual mode + watt training + 4x HRC function for the perfect workout at home.

Reviews (3)

3 reviews for SportsTech ESX500 Review: Exercise Bike

1.3 out of 5
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  1. Tamnaceol

    – * – 1 Star lost – 11/09/2020 – After several emails sent we’ve heard nothing at all back from the company – no customer service!!!- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – -25/06/2020 – two and a half years on – sticking with three stars, though we’ve had good use of this exercise bike, and during the current madness we’re all under the thumb of – Cofid-19! The reason for keeping two stars down – the computer that comes with this. It has always been temperamental, problematic, but now, as of the last few months, it does crazy things where heart monitoring is concerned, making that feature useless, and has also been faulty in recording distances. The heart monitoring sometimes sticks on ‘P’, sometimes on a number, like ’72’, and sometimes it skyrockets into the hundreds, whether with the handlebar connections &/or a chest strap. We still find it a useful item but will again be contacting the makers and sellers about this latest weirdness… Let’s hope they have a solution. We’re both in our 60s with heart issues…There has been one other issues, sometimes a loud knocking noise while peddaling the bike, though at present that has thankfully been missing this last month…- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – -2018-2019 – History: first submitted as a one star review. That history and a reassessment and the rise in star counts of appreciation follow — – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – -2018, December – Ordered in time for Christmas the seller InnovaMaxx UK (SportsTech Germany) took their time and it arrived in January. It’s substantial, heavy, and though it arrived with damage to the packaging, inside & out, the enclosed parts for the bike were well packed and were fine, everything was there. SportsTech’s online video for assembly is great (all other videos are in German). In that video they have the main body of the bike supported during assembly, otherwise it’s best to have someone to help in putting this together. Three simple tools are provided, all you’ll need. On first assembly things seemed quite squiff, off center, meaning the handlebar and computer and the main post they are supported on. Loosening the main four bolts at the base of the post and with a little jiggling that was soon sorted. (Be careful not to pinch the wiring behind the handlebar) I lightly greased every thread and once assembled it looks the part, a decent design – tight, robust, steady, and appearing to be fit for purpose. Initially impressed and pleased but followed by a sinking feeling when opening the small box with the transformer in it – a Euro 2-pronged plug! – useless for our UK sockets. However, a few weeks later, confusions, probable misunderstandings on both sides, the wrong item sent, the proposal to repackage and return it – – – but eventually someone else on their side stepped in and their customer care was now considerate, 5-star service & care and the company made this right… They finally provided a proper UK 3-pin transformer (12 volt, 1.5 amp – same as the Euro 2-pin transformer) for this bike – January 26th, 2019.We plugged it in. The display was bright and clear, if not the instructions. One odd thing though, there’s no on/off switch of any kind!? We’ve later discovered that if setting it at ‘U0’ it eventually turns itself off. In this price category, having tried several other exercise bikes, this is the best we’ve seen, a good design that for a time lived up to its promises and description – it was whisper quiet!- * – 1 Star lost – While it came a substantial user manual, in five languages, the English fifth is a poor translation, in places unclear and confusing. There is a lot of waste, the same 7 pages of graphics unnecessarily repeated five times. That space could have been better used for a clearer and more useful layout and descriptions, such as how to use the computer, with a bit more time and care given to getting the English translation right and clearer.- * – 1 Star lost – for the hassle and disappointments we initially experienced, messing up what was originally purchased as a Christmas gift for my wife.We’re both, my wife and I, impressed and at present happy with this purchase, niggles admitted…P.S. – & a plus – this also comes with a heart monitor chest strap…- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –

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  2. TFan

    Absolutely gutted with this purchase!Its not the easiest thing to put together and actually had a couple of screws missing so we had to go out hunting for replacements. Our biggest issue though is the plug. This bike is not fitted with a British socket plug and this we only found out when the bike had been assembled. Its come from Germany NOT the UK! We’re left with the problem now of trying to get an adapter and hoping it stays fixed enough to not wobble loose when the bike is being used. I’ve contacted to company and hope they can offer a better solution. If a return is offered I’m going to take it.

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  3. Barry Fines

    Poor Quality Equipment – Even Worse Customer Service. Use PayPal as Payment Processor to Swerve Section 75 Claims.

    Purchased an exercise cycle, ESX500, in June 2020. All was good on arrival, other than the lack of a UK plug or adaptor.
    Five weeks later it was very noisy when in use, and the mechanism was no longer smooth. This was to such an extent the exercise cycle was unusable.
    I emailed them once a week for 9 weeks without receiving any response. When I attempted to telephone, they put the phone down when they realised I did not speak German. I then asked a German speaker to phone them on my behalf. They gave instructions and asked me to self repair. I attempted to do so, after receiving an email from sports-tech.uk.com assuring me that I would not invalidate the warranty by doing so. Self-repair was unsuccessful. After an exchange of Facebook Messenger messages (in German), they agreed that I should return the exercise cycle for repair.
    sports-tech.uk.com replaced both sets of bearings. Unfortunately, when the exercise cycle was returned the seat was torn, it remained noisy in use, and the plastic casing had a number of breaks and cracks. I asked sports-tech.uk.com to collect it, and refund me. At the same time I started the Section 75 claim process with my credit card provider.
    sports-tech.uk.com collected the bike, but insisted I allow them to make a further attempt at repair. When it was returned it was in an even worse condition!
    sports-tech.uk.com have subsequently ignored all emails from me – both in German and in English.
    Because it took so long for sports-tech.uk.com to respond to me, the 120 days for a card chargeback had passed. Because sports-tech.uk.com use PayPal as a payment processor, my credit card provider considers that there is no clear Debtor-Creditor-Supplier (DCS) link, and thus my Section 75 claim was unsuccessful as they have no liability under the principles of Section 75.
    So almost 9 months after purchasing after the exercise cycle, it has worked properly for 5 weeks only. sports-tech.uk.com ignore my emails. There is no prospect of a refund via my credit card provider. I do wonder if sports-tech.uk.com deliberately spin out responding to complaints until after the 120 day deadline for chargeback action has passed; and, if they use PayPal as their payment processor to avoid Section 75 claims.
    I would be delighted if sports-tech.uk.com finally, refunded me for the faulty exercise cycle and/or responded to this review. However, I will not hold my breath.

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